RETURN AND EXCHANGE
At UPGRADED WELL, we want you to be fully satisfied with every purchase. We stand behind the quality of our products and offer a simple return and exchange policy:
Returns
- If you are not completely satisfied with your purchase, you may return unused and unopened items in original packaging within 7 days of delivery for a full refund.
- For defective, damaged, or wrongly shipped items, please contact us within 7 days of delivery to arrange a free replacement or refund.
- To initiate a return, please email us atxhsanbutt423@gmail.com or chat with us on WhatsApp. We will provide a prepaid return shipping label or arrange for courier pickup.
Exchanges
- If you would like to exchange an item for a different size, color, or product, please contact us within 7 days of delivery.
- We will send your replacement item as soon as we receive the original back, along with a prepaid return shipping label.
Refunds
- Refunds will be issued to your original payment method within 3-5 business days of us receiving your return.
Please contact us at xhsanbutt423@gmail.com or chat with us on WhatsApp if you have any questions about our return and exchange policy. We are here to help!